WARNING: It is necessary to select the correct firmware upgrade, an incorrect upgrade will result in an unrecoverable device.
(1)Check your Hardware version
Press M to enter menu and move to Software update
You can press Right to enter Software update--Versoin:
Check your monitor H/W version and its suffixes.
(2)Prepare the upgrade firmware
If your monitor's version is lower that 3.0.9 please update to V3.0.9.img then you can update to later version.
*You can update the latest firmware following this:
Check your monitor H/W version and its suffixes.
Download the latest version with the same suffixes with the H/W from the link with your PC.
WARNING: It is necessary to select the correct firmware upgrade, an incorrect upgrade will result in an unrecoverable device.
If the H/W suffixes is_a, you can only download the S/W x.x.x_a.img.
( File download:rom_monitor_v30009_a.img）
Else if the H/W suffixes is b or none, youcan only download the S/Wxxx_b.imeg.
( File download: rom_monitor_v30009_b.img)
You can download the correct firmware files to your PC.
WARNING: It is necessary to select the correct firmware upgrade, an incorrect upgrade will result in an unrecoverable device.
Connect the monitor to your PC with a Type-C cord and you will find a new U-Disk on your PC.
Copy the firmware file to your new U-Disk.
Operate following the above guideline.
(3)Monitor update to 3.0.9
If there is no upgrade firmware, it will show:
If there is a upgrade firmware, it will show a new version and you can press OK to upgrade and the press OK on YES.
Then you can see the progress bar on your monitor, just wait the camera to upgrade, restart and reconnect.
(4)Monitor update to latest version after V3.0.9
1) Download and prepare the latest version firmware 3.0.x_a.ota
File download:rom_monitor_v30009_a.img
or 3.0.x_b.ota
File download:rom_monitor_v30009_b.img
with the same suffixes (_a or _b) of the monitor's H/W version.
2) Connect the monitor to your PC with a Type-C cord and you will find a new U-Disk on your PC.
3) Copy the firmware file to your new U-Disk.
4) Operate as the above guideline. M->Software update->Monitor update->OK
If your problem still cannot be solved, please contact us.