At GardePro, we want to ensure that you have a seamless experience using our 4G cameras and that you can easily access and download the videos you capture. In this article, we'll guide you through the process of downloading videos to your smartphone gallery. If you prefer a visual guide, we also have an instructional video available on our YouTube channel, which you can watch here:
Step 1: Scheduled Transfer Our 4G cameras are designed to transfer new photos or Lite videos to your smartphone automatically, based on your scheduled transfer time. This ensures that you always have access to the latest content.
Step 2: Photo and Lite Video Preview Once the content is transferred to your phone, you can easily preview both photos and Lite videos without the need to download them. This feature is designed to save storage space on your device and provide quick access to your media.
Step 3: Understanding Lite Videos Lite videos are a convenient option for quickly reviewing your footage without incurring additional data costs. These videos are compact and lightweight, providing a comprehensive overview of events without the need for full HD video quality.
Step 4: HD Video Support If you require a higher video quality, you can request the HD version of videos or photos. Please note that obtaining the HD version may involve purchasing a separate data plan. This option allows you to access full HD video content when needed.
Step 5: On-Demand Data Plans To access HD video or photo content, you can purchase data plans on-demand. These plans give you the flexibility to choose the level of data you need for your specific requirements.
Step 6: Requesting HD Videos and Photos After the completion of a new Transfer Cycle, you can request HD video or photo versions of the content you need. These requests will be processed, and an icon will appear in the upper right corner of your interface to indicate their availability.
Step 7: Download to Local Album To download videos to your local phone gallery, simply select the desired video or photo, and an option to download it will be available. This ensures that you have a copy of your media readily accessible on your device.
Note: Preservation of Original Files It's essential to keep in mind that deleting photos or videos within the app will not remove the original files stored in the camera's SD card. This ensures that your original content remains intact, even if you clear space on your device.
We hope this guide has been helpful in explaining how to download videos from your 4G camera to your phone gallery. For a more visual demonstration, feel free to check out our instructional video on our YouTube channel. If you have any questions or need further assistance, our customer support team is always here to help.
At GardePro, we're dedicated to providing you with the best user experience for your security and surveillance needs.
If your problem still cannot be solved, please contact us.