At GardePro, we take pride in offering high-quality trail cameras designed to meet your wildlife monitoring needs. We understand that the duration and terms of warranties can vary depending on where you make your purchase, so we want to provide clear and comprehensive warranty information for different platforms.
GardePro Shop Warranty: Two-Year Limited Warranty
For purchases made directly from GardePro Shop, we offer a two-year limited warranty. We stand behind the quality and craftsmanship of our trail cameras, and we're committed to ensuring your satisfaction. Our warranty covers your GardePro trail camera for a period of two years from the original purchase date.
During this warranty period, we guarantee that your camera will be free from defects in materials and workmanship when operated under normal use and conditions. This warranty is a testament to our commitment to providing you with reliable and durable products.
Amazon (U.S.) Warranty: One-Year Limited Warranty
For customers who purchase GardePro trail cameras on Amazon in the United States, we provide a one-year limited warranty. We want to ensure clarity and distinction between the warranties offered through different platforms.
Our one-year limited warranty for Amazon (U.S.) covers your trail camera for one year from the original purchase date. Just like our two-year warranty, we ensure that your camera is free from defects in materials and workmanship when operated under normal use and conditions.
Warranty Coverage:
Please note that our warranty does not cover damages caused by the following:
- Misuse or abuse
- Improper handling or installation
- Damage caused by wild animals
- Repairs attempted by individuals other than our authorized technicians
Warranty Benefits:
During the warranty period, if your camera experiences issues related to defects in materials or workmanship, we will, at our discretion, either repair your camera or provide a replacement with the same or a comparable model, all free of charge. We are dedicated to ensuring that your camera operates as intended and meets your expectations.
Proof of Purchase:
To benefit from this warranty, you must be the original retail buyer from one of our authorized dealers. You will need to provide proof of the date of the original purchase, such as a purchase receipt, order number, or other valid documentation.
Replacement Product Warranty:
If a replacement product is provided under the original warranty, it will be covered for the remaining duration of the warranty period that applied to the original product.
Exclusions:
It's important to note that this warranty specifically covers failures resulting from defects in materials or workmanship during normal use and does not extend to cover the normal wear and tear of the product.
How to Initiate a Warranty Claim:
If you find it necessary to return a product under this warranty, please contact your dealer or our authorized distributor for guidance and assistance.
At GardePro, we are dedicated to providing you with exceptional service and ensuring your satisfaction with our products. We want you to have the confidence that your investment in a GardePro trail camera is backed by a warranty that reflects our commitment to quality and performance.
Thank you for choosing GardePro for your wildlife monitoring needs. We look forward to providing you with top-tier trail cameras and the support you need for a successful experience.
If your problem still cannot be solved, please contact us.