If your device displays the message "No firmware available," please follow these troubleshooting steps:
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Reinstall the Battery: First, remove the battery and then reinstall it, ensuring it is securely in place.
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Check the Menu Button: Press the “Menu” button multiple times to ensure it is not stuck in the card slot.
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Provide Order Information: If the issue persists, please send us your order number so we can initiate the warranty process for you.
If your problem still cannot be solved, please contact us.