Understanding the Cause:
Short night videos can often be attributed to:
- Low Battery Power: As batteries near the end of their life, the camera may record shorter clips to conserve energy.
- Increased Power Consumption at Night: Night vision requires more power, leading to a default 30-second limit on video length to preserve battery life.
Effective Solutions:
- Battery Replacement: Ensure your camera is equipped with fresh batteries for optimal performance.
- Firmware Update: Contact our support team for a firmware update if you wish to remove the video length restriction and have an alternative power source.
Need Further Assistance?
- Video Analysis: Send us your video for analysis. Remember to export it directly from the SD card without altering the format.
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If your problem still cannot be solved, please contact us.