If your camera model is a Freedom model, a model that supports the use of your own SIM card, but you encounter an inability to activate it during the activation process, there may be a possibility that your SIM card does not support GardePro.
Example: X60P Freedom、X50 Freedom、X60PMB Freedom
How to tell if your cellular Trail camera model is Freedom model
Unsupported SIM cards:
| SuperSIM |
GardePro does not support the same type of SIM card as mentioned above, these SIM cards are usually only supported in their own servers, GardePro does not have proper access to the servers that use this SIM card type, so with this type of SIM card your camera will show as inactive.
More about SIM card related content please click:
What's special about Freedom Unlocked SIM-free model
If your problem still cannot be solved, please contact us.